Privacy Policy

Last updated: March 2025

1. Who we are

This website is operated by Arcansell OÜ (“we”, “us”, “our”), a company providing wholesale supply of small electronics to retailers, online sellers, and distributors.

If you have any questions about this policy, you can contact us at:
Email: [email protected]
Registered address: Tuulemäe tn 5, 11411 Tallinn, Estonia

2. What data we collect

When you use our website and contact form, we may collect:

  • Name and surname

  • Company name

  • Business email address

  • Phone number

  • Country and city

  • Message content, including any product lists or order details you send us

  • Technical data such as IP address, browser type, and basic analytics information (through cookies or similar technologies)

We do not intentionally collect sensitive personal data through this website.

3. How we use your data

We use your data to:

  • Respond to your enquiries and send you wholesale offers

  • Prepare and send invoices and contracts

  • Maintain our business relationship with you and your company

  • Improve our website and services

  • Comply with legal obligations (e.g. accounting, tax)

We process your data based on:

  • Our legitimate interest in running and growing our business

  • The need to take steps at your request before entering into a contract

  • Compliance with applicable legal requirements

4. How long we keep your data

We keep your data for as long as necessary to:

  • Respond to your requests and maintain our relationship with you

  • Fulfil legal and accounting obligations

In practice, enquiry and client data is usually stored for up to 90 days after our last interaction, unless the law requires a longer period.

5. Who we share your data with

We may share your data with:

  • Service providers who help us operate the website, email, CRM, and invoicing systems

  • Logistics and courier partners to deliver your orders

  • Professional advisers (accountants, auditors, legal advisers) when necessary

  • Public authorities, where required by law

We do not sell your data to third parties.

6. International data transfers

If your data is transferred outside the European Economic Area (EEA), we take appropriate safeguards (such as standard contractual clauses) to protect your information, where required by law.

7. Cookies and analytics

Our website may use cookies and similar technologies to:

  • Ensure the site works correctly

  • Collect basic statistics about visits (e.g. page views, time on site)

You can control cookies through your browser settings. If you disable cookies, some parts of the website may not work properly.

8. Your rights (EEA / GDPR)

If you are in the European Economic Area, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data in certain situations

  • Restrict or object to certain types of processing

  • Request data portability where applicable

  • Withdraw your consent if we rely on consent (without affecting processing already carried out)

To exercise these rights, contact us at [email protected]. You also have the right to lodge a complaint with your local data protection authority.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the last update.